Job Vacancy: Psychologist – International Organization for Migration (IOM)

IOM-logoPosition Title: Psychologist

Duty Station: IOM Ljubljana

Classification: Ungraded

Type of Appointment: Five months with the possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 12th December 2015

Reference Code: 03/2015

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.


Under the overall supervision of the Chief of Mission, the technical supervision of the Head MHPSS Section, and the direct supervision of the Field Operations Assistant, the successful candidate will be responsible for the implementation of direct mental health and psychosocial support activities and respective capacity building initiatives within IOM’s Emergency Response Programme in the assigned field locations to assist migrants and refugees.

Core Functions / Responsibilities:

  • Perform and train other actors in Psychological First Aid, using the WHO developed and IOM approved PFA guide for Emergencies.

  • Identify, and train other actors in identifying people in need for immediate referral: SGBV, UAM, people who are suicidal or harmful for the others, those showing serious psychotic episodes, people with pre-existing psychological disorders in need of continuation of treatment and substance abusers, especially those in abstinence crisis.

  • Identify and test a referral mechanism for those cases in coordination with relevant health authorities.

  • Identify and implement a system to provide those with pre-existing conditions with a safe amount of medications, in coordination with relevant heath authorities

  • Develop an information chart where the identified conditions are highlighted. The chart will be given to the migrant who might decide to show it to helpers in further migration stations.

  • Develop and implement initial mental health assessments for IOM clients.

  • Conduct regular individual and group counselling for refugees and other migrants in need.

  • In case refugees are directly referred for mental health problems by immigration and police to local clinics or hospitals, develop a system in which information on these cases is provided.

  • Monitor refugees referred by immigration and police to local clinics and/or hospitals.

  • Prepare case reports and statistics and submit to relevant IOM teams.

  • Ensure the confidentiality of medical information of the refugees.

  • Coordinate with the appropriate IOM Teams to ensure that refugees’ basic needs are met.

  • Monitor medical and mental health expenses related to needs of refugees.

  • Undertake other duties as assigned.

  • Undertake duty travels as required.

Required Competencies:



  • Accepts and gives constructive criticism

  • Follows all relevant procedures, processes, and policies

  • Meets deadlines, cost, and quality requirements for outputs

  • Monitors own works to correct errors

  • Takes responsibility of meeting commitments and for any shortcomings

Client Orientation

  • Identifies the immediate and peripheral clients of own work

  • Establishes and maintains effective working relationships with clients

  • Identifies and monitors changes in the needs of clients, including donors, governments, and project beneficiaries


  • Actively shares relevant information

  • Clearly communicates, and listens to feedback on, changing priorities and procedures

  • Listens effectively and communicates clearly, adapting delivery to the audience

Creativity and Initiative

  • Actively seeks new ways of improving programmes or services

  • Expands responsibilities while maintaining existing ones

  • Proactively develops new ways to resolve problems

Planning and Organizing

  • Sets clear and achievable goals consistent with agreed priorities for self and others

  • Identifies priority activities and assignments for self and others

  • Organizes and documents work to allow for planned and unplanned handovers

  • Identifies risks and makes contingency plans

  • Adjusts priorities and plans to achieve goals


  • Masters subject matter related to responsibilities

  • Identifies issues, opportunities, and risks central to responsibilities

  • Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation

  • Persistent, calm, and polite in the face of challenges and stress

  • Treats all colleagues and clients with respect and dignity

  • Works effectively with people from different cultures by adapting to relevant cultural contexts

  • Knowledgeable about and promotes IOM core mandate and migration solutions


  • Actively contributes to an effective, collegial, and agreeable team environment

  • Contributes to, and follows team objectives

  • Seeks input and feedback from others

Required Qualifications:

  • University degree in Clinical psychology, Counselling Psychology, or Clinical Social Work.

  • Registration or chartered membership with an accredited psychology association.

  • At least three years of experience in clinical or counselling psychology.

  • Experience in emergency psychology a distinctive advantage.

  • Excellent clinical skills.

  • Excellent counselling skills.

  • Knowledge of PFA, IASC guidelines for MHPSS in emergencies and health and migration administrative procedures an advantage.

  • Capacity to develop and supervise quality control/assurance mechanisms in mental health activities.

  • Excellent communication and negotiation skills, personal commitment, efficiency and flexibility.

  • Ability to work with minimal supervision.

  • Awareness of refugee issues.

  • Ability to work effectively and harmoniously in a team with colleagues from varied cultures and professional backgrounds.

  • Willingness to travel and to work under difficult conditions.

  • Fluency in Slovenian and/or English is mandatory.

  • Working knowledge or fluency in one or more of the following languages: French, Arabic, Pashto, Urdu, and Dari is highly desirable.

  • Previous experience in working with refugees or migrants will be a distinct advantage.

How to apply: Interested candidates are invited to submit their resumes/CVs and cover letter specifying the motivation for application to, by 12th December 2015 at the latest, referring to this advertisement and specifying the exact Reference Code (03/2015) of the position in the email subject title. Only shortlisted candidates will be contacted.

IOM-Vacancy 03 2015 Psychologist.

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