Traineeships in Human Resources – European Central Bank (ECB)

Reference: 2017-168-TRA

Closing Date for Applications: Mon, 31 Jul 2017

Functional area: Human Resources


The European Central Bank (ECB) is a team of teams working together to safeguard price stability and financial stability for millions of people. We offer varied opportunities and challenges in a people-centred working culture that gives us a voice and the remit to make an impact for Europe.

You will be part of the Employee Services Division (ESE) in the Directorate General Human Resources (DG/HR). HR has 100 staff members providing services to 3,000 employees.

The main tasks of the ESE Division are to process salaries and benefits, manage the ECB’s position plan, employment contracts, staff data and signing powers, and administer the ECB’s pension scheme and medical, accident and travel insurance policies.

The Division is also responsible for the human resources-related part of an extensive SAP application environment (“ISIS”) that supports its main administrative, human resources and controlling processes. In addition, it is setting up state-of-the-art HR analytics for optimising data-driven decision processes in the operational and strategic HR field. The Division’s processes are continuously reviewed and streamlined to create a customer-centric function.

We are currently looking for several trainees to:

  • help to develop new functionality in SAP and support end-users;
  • help to establish and implement an HR analytics strategy;
  • assist in analysing internal processes with the target of meeting customer demand and business goals more effectively;
  • support policy preparation and implementation.

As a trainee you will work with the members of the team to which you have been assigned on ongoing initiatives, thereby gaining an insight into the work of HR and the functioning of the ECB. You will join one of the teams in the ESE Division and will be given tasks that may include the following.

HR SAP team

The team focuses on implementation in relation to the SAP Human Capital Management (HCM) modules and their supporting Employee Self-Service and Manager Self-Service scenarios and workflows.

Your role will involve:

  • supporting end-users in their day-to-day activities;
  • preparing/updating training material;
  • carrying out training sessions with end-users on specific tasks;
  • documenting HR processes performed in SAP;
  • preparing test data for several HR modules in SAP (personnel administration, e-recruitment, time management, business intelligence, etc.);
  • performing tests and regression tests for HR processes;
  • documenting test results;

HR Analytics

The focus of the traineeship will be on analysing HR-related statistical data and carrying out qualitative and quantitative research in the areas of salaries, benefits and pensions.> Your role will involve:

  • working on people analytics and digitalisation in HR;
  • helping to foster a data-driven decision culture;
  • promoting and shaping user-centric process design;
  • supporting the streamlining, digitalisation and automation of processes.

Business Process Reengineering

The team is looking into HR processes, which through improvement would lead to operational excellence.

Your role will involve:

  • gathering and analysing information on HR processes;
  • supporting the streamlining, digitalisation and automation of processes;
  • organising workshops with different teams to collect information on business requirements;
  • drafting documents on business processes and on business and IT specifications;
  • supporting the administration of project management processes, including project planning, monitoring and reporting;
  • handling project-related communication and ensuring an efficient flow of information;
  • promoting and shaping user-centric process design.

HR Operations:The main role of the HR Operations Team is the monthly production and payment of salaries and benefits, the management of employment contracts and changes in personal circumstances that impact allowances or benefits. In addition, the Team issues job offers to new starters and manages the induction process.

Your role will involve:

  • contributing to the digitalisation and automation of HR processes;
  • assisting with the design, testing and implementation phases of SAP projects related to payroll, compensation and allowances workflows, appraisals and career paths following the streamlining of rules and procedures;
  • supporting policy work in the Section by preparing policy-related documentation, including presentations;
  • contributing to research and benchmarking exercises and statistics preparation, and supporting policy implementation reviews.

Qualifications and experience:

You will bring to the role:

  • a bachelor’s degree or higher, with a specialisation relevant to the work of the DG/HR teams, in one of the following fields: human resources management, business administration, employment/industrial relations, social and organisational psychology, law (preferably EU employment and social security law), business information systems, or another relevant discipline;
  • an advanced command of English and a good knowledge of at least one other official language of the EU;
  • a very good knowledge of Word, Excel and PowerPoint or similar software;
  • ideally, a qualification or experience in the area of human resources;
  • knowledge of one or more SAP HCM modules would be an asset.


You will also bring your ability to analyse complex information from a variety of sources, work independently, collaborate well with colleagues, communicate clearly and effectively, prioritise tasks and pay attention to detail, act in a service-oriented manner, thrive in an environment of diverse people and ideas, and respond to change in an agile manner.

Further Information:

Traineeship of three to six months, with the possibility of an extension to up to 12 months in total in the same or other business areas.

How to apply:

Applications are to be made in English and submitted using our online application form. An “Applicants’ Guide” can be downloaded from our recruitment pages.

The recruitment process may include a pre-screening exercise and a telephone interview.

Before applying, applicants should check that they meet the conditions set out in Article 4 of the rules governing the traineeship programme:

Further information on the ECB’s traineeships can be found via the above link.

Applicants are accepted from nationals of the Member States of the European Union.

The requirements laid down in the vacancy notice must be met by the closing date for applications.

Read more and apply here.


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