The responsibilities of Europe Direct Contact Centre Communication Officers are:
To receive, process and respond to enquiries on EU affairs and policies from European citizens and businesses by telephone, email and web-chat
To research and draft answers to more complex enquiries, under the guidance and with the support of experienced supervisors (Information Officers)
To develop and keep up to date specialist knowledge in one or more EU policy domains, and contribute to the production of high-quality content related to these domains as the basis for answers to future enquiries.
Currently looking for native speakers in the following languages:
- A mother tongue Slovak speaker with perfect Czech and English.
- A mother tongue German speaker with perfect English and another EU language (Dutch being an advantage).
- A mother tongue Spanish speaker with perfect English and another EU language.
- A mother tongue French speaker with perfect English and another EU language (Dutch being an advantage).
- A mother tongue Italian speaker with perfect English and another EU language.
- A mother tongue Irish speaker with perfect English and another EU language.
- A mother tongue Irish speaker with perfect English and another EU language.
Read more and apply here.
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