European Affairs Junior Communication Officer – Brussels
ESN operates the Europe Direct Contact Centre (EDCC) for the Directorate-General Communication of the European Commission. The EDCC answers questions on EU affairs from citizens and businesses across the EU. Enquiries may be submitted in any of the EU’s 23 official languages, and may address any aspect of its institutions, policies and programmes.
The responsibilities of Europe Direct Contact Centre Communication Officers are:
To receive, process and respond to enquiries on EU affairs and policies from European citizens and businesses by telephone, email and web-chat
To research and draft answers to more complex enquiries, under the guidance and with the support of experienced supervisors (Information Officers)
To develop and keep up to date specialist knowledge in one or more EU policy domains, and contribute to the production of high-quality content related to these domains as the basis for answers to future enquiries.
Currently ESN is looking for German, Irish, Romanian and Croatian native speakers.
Read more and apply here.