SOLVIT – Solutions to Problems with Your EU Rights

ec-logoSOLVIT is a service provided by the national administration in each EU country and in Iceland, Liechtenstein and Norway.

It is mainly an online service. Although there is a SOLVIT centre in each country, the best way to contact them is via this website.

SOLVIT aims to find solutions within 10 weeks – starting on the day your case is taken on by the SOLVIT centre in the country where the problem occurred.

Unfair rules or decisions and discriminatory red tape can make it hard for you to live, work or do business in another EU country.

So, if you as an EU citizen or business face extra obstacles in another country because a public authority isn’t doing what is required under EU law…

…SOLVIT can help.

SOLVIT reminds the authorities in question what your EU rights are and works with them to solve your problem.

When can SOLVIT help?

SOLVIT can help you when:

  • your EU rights as a citizen or as a business are breached by public authorities in another EU country and
  • you have not (yet) taken your case to court (although we can help if you’ve just made an administrative appeal).

Typical issues SOLVIT can help you with:

  • Getting your professional qualifications recognised
  • Visa & residence rights
  • Trade & services (businesses)
  • Vehicles & driving licences
  • Family benefits
  • Pension rights
  • Working abroad
  • Unemployment benefits
  • Health insurance
  • Access to education
  • Cross-border movement of capital or payments
  • VAT refunds.

SOLVIT cannot help:

  • if your company is having problems with another company
  • if you have a consumer-related problem
  • if you are seeking compensation for damages
  • if you take your case to court (due to its informal nature, SOLVIT cannot run in parallel with formal or legal proceedings).

Read more here.

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