The primary purpose of the role is to drive retention as well as to identify growth opportunities in an assigned portfolio of clients. The Client Specialist will build strong relationships with clients using Thomson Reuters financial markets information products, primarily Thomson Reuters Advanced Analytics. Leveraging strong client relationships, the Client Specialist aims to maximise product usage by offering clients relevant and tailor made advice, hints & tips as well as in depth training sessions on how to best use the Thomson Reuters product. The successful Client Specialist achieves high client retention rates, high levels of customer satisfaction and product usage, and frequently identifies growth opportunities within the assigned account portfolio.
Primary Location: Zurich, CH
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