Office Assistant – European Centre for Disease Prevention and Control (ECDC)




ecdc-logoEuropean Centre for Disease Prevention and Control Vacancy for the post Office Assistant Various Units (ECDC/FGII/2016/VU-OA)

Applications are invited for the above Contract Agent post at the European Centre for Disease Prevention and Control (ECDC).

The Centre is located in Stockholm, Sweden. The legal base for the Centre is Regulation (EC) No 851/2004 of the European Parliament and of the Council of 21 April 2004 establishing a European Centre for Disease Prevention and Control.

General description of the tasks and role of the ECDC

The mission of the Centre is to identify, assess and communicate current and emerging threats to human health from communicable diseases. Within this broad mission statement, the main technical tasks of the Centre fall into the following four categories:

a. Scientific opinions, bringing together technical expertise in specific fields through its various EU-wide networks and via ad hoc scientific panels;

b. Technical assistance and communication about its activities and results, and disseminating information tailored to meet the needs of its different audiences;

c. Epidemiological surveillance and networking of laboratories, i.e. developing epidemiological surveillance at European level and encouraging cooperation between expert and reference laboratories;

d. Early Warning and Response, based on ‘round the clock’ availability of specialists in communicable diseases.

Working in the Centre

The work in the Centre is characterised by a high level of professionalism and efficiency. We believe each and every staff member’s contribution is vital to make the Centre a good place to work with a strong team spirit. We can offer an opportunity of being an important part of a dynamically developing European Agency.

The Centre consists of the Director’s Office and five units; the Office of the Chief Scientist, the Surveillance and Response Support Unit, the Public Health Capacity and Communication Unit, the Resource Management and Coordination Unit and the Information and Communication Technologies Unit. The core values of ECDC are to be a quality-driven, service-minded organisation that acts as one team. We expect all staff to live these values.

There are currently two Office Assistant vacancies; one for the SRS unit and one for the ICT unit, with the view to also appoint a sufficient reserve list which may be used for any future openings.

Description of the Surveillance and Response Support Unit

With broad technical expertise in surveillance and response, the Surveillance and Response Support Unit aims at ensuring timely detection of communicable disease threats, their assessment and providing support for enabling Member States to mitigate them. The Unit works in four sections:

Surveillance: Contributing to reducing the incidence and prevalence of communicable disease in Europe by analysing relevant public health data, and following valid data interpretation, make this information available to decision makers and health professionals in Member States, other public health agencies and key stakeholders, to ensure informed decision making for actions targeted at the timely prevention and control of communicable diseases in Europe.

Epidemic Intelligence and Response: Supporting health preparedness at EU level, in front of major risks in the area of infectious diseases and according the principles stated on the Decision of the European Parliament and of the European council on serious cross-border threats to health.

Coordinating the response support functions in ECDC in order to provide timely support to Member States and the European Commission regarding requests for risk assessments, threat investigations, and provision of experts in the field when requested.

Ensuring early detection of emerging threats to the EU, their analysis, and the feedback to Member States and stakeholders through daily, weekly and annual threat reports. Maintaining the Emergency Operation Centre (including ICT and communication capacity), plans (Public Health Event plan) and procedures (24/7 duties…) to ensure optimal support to management of public health emergencies.

Scientific Assessment: Delivering high quality scientific outputs and keeping high the ECDC presence in the European scientific community, with a particular focus on evidence-based prevention. Strategies, methodologies and priority areas will be defined according to the ECDC strategy for scientific advice production.

Epidemiological Methods: Ensuring efficient and harmonised use of the epidemiological and microbiological data collected by ECDC in order for health professionals at EU, national and local level to draw reliable and valid conclusions for guiding appropriate infectious disease prevention and control interventions.

All activities are carried out in close cooperation with other units of ECDC as well as with external partners across Europe and globally.

Description of the ICT Unit

With high-level expertise in information and communication technologies, the ICT Unit delivers advice and studies, software products, development expertise, front-end services, application hosting and enterprise infrastructure services in support to ECDCs’ core missions and administration. The Unit advises and supports the Centre notably in regards to the overall governance of IT-Assets and to the definition of IT-strategies, frameworks, policies, methodologies and best practices. The Unit’s work is carried out in four sections:

ICT-Quality: Being responsible for ICT quality management including drafting of IT quality plan, IT quality policies and methodologies, overall coordination, planning and monitoring of the Unit resources, overview of IT-Assets, coordination of IT-Security, and support to ICTInternal communication within ECDC.

Business Solutions: Being responsible for delivering strategic and secretarial support to the Information System Strategic Committee and to IT-Portfolio Steering Committees, managing business requirements, conducting studies and projects and maintaining IT-products for all Units.

Development: Providing solution architecture design, development and maintenance of ECDC core-business products as well as products supporting ECDC administration, database modelling, business intelligence architecture, and user-interface development.

Infrastructure: Providing front-end services, application hosting and enterprise infrastructure services, the section aims to build maintainable, compatible and sustainable services, which are scalable according to operational need. The section networks on infrastructure issues with other EU bodies and partners across Europe.

Job description

He/She will be responsible in particular for the following areas of work:

  • Providing general support by receiving incoming communication to their respective Unit, such as mail, phone calls and documentation;
  • Organising appointments and helping to maintain calendars;
  • Organising meetings both internally and externally, as well as assisting with the preparation of missions;
  • Responding to queries and requests for information and documentation with a high level of service, tact, discretion and confidentiality;
  • Drafting and finalising correspondence and other documentation as well as taking minutes at meetings;
  • Managing electronic and paper documents (contact lists, mailing, typing, photocopying, scanning, filing and archiving);
  • Providing administrative services internally to the Unit’s staff members as well as externally;
  • Supporting the Unit’s processes and workflows;
  • Performing any other task as requested by the Line Manager.

The closing date for the submission of applications is 19 February 2016, at 24:00 CET.

Read more and apply here.

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