Coordinator – Policy and Outreach, ISEAL Alliance

ISEAL-Alliance-logoRole summary

ISEAL Alliance is seeking a Coordinator to join its Policy and Outreach team. ISEAL is the global membership association for sustainability standards that includes many of the leading eco-labelling and certification schemes in the world as its members, such as Fairtrade, Rainforest Alliance, Marine Stewardship Council, Forest Stewardship Council, Better Cotton Initiative, and others.

ISEAL’s Policy and Outreach team works to increase the use of credible standards by governments, businesses and civil society organisations, with a special emphasis on those based in emerging markets (China, India and Brazil). The Coordinator will provide project coordination and support to the Senior Policy and Outreach Manager. Responsibilities will include administrative, logistical and communications support for ISEAL’s emerging markets programme and government engagement and public policy work, as well as the development and implementation of administrative systems for ISEAL’s largest donor funded project.

ISEAL is seeking a highly organised Coordinator with experience in project coordination and an understanding of policy research and analysis – ideally in a sustainability setting. In order to be successful in this role, the preferred candidate will have a good level of understanding of certification and social and environmental standards. In addition, ISEAL is looking for someone with some interest in or knowledge of emerging markets, as well as demonstrating excellent written and verbal communication skills. Previous work in or research on one of ISEAL’s member organisations will be a bonus.


General support

• Provide support to national networks of stakeholders interested in sustainability standards in China, India and Brazil by sending regular information to animate the network

• Maintain relevant contact lists and databases, and serve as first point of contact

• Organise logistics for and attend meetings, workshops, webinars and other events

• Contribute to content development for research reports, policy briefs, case studies, and other materials, including background research and writing

• Provide relevant content to ISEAL newsletters, on-line community, and other publications as advised

• Support outreach activities by scheduling and attending meetings with external stakeholders, taking notes, and updating contact database;

Specific Project Support

• Support the Senior Policy and Outreach Manager by coordinating administrative tasks for ISEAL´s largest donor funded project

• Develop appropriate administrative and tracking systems (using existing systems where possible)

• Maintain records and update project data including contacts, meetings reports/notes, attendance and correspondence

• Lead on implementation of procurement policy by training staff in relevant policy details and monitoring proper implementation

• Develop filing and tracking systems for procurement policy and prepare quarterly procurement reports

• Manage schedule of quarterly project meetings including organising logistic and staff attendance as well as the preparation of document packs for review (consisting of quarterly project management reports)

• Support project consultant contracting by ensuring all consultancy contracts and amendments are up-to-date and filed appropriately

• Assist in processing consultant expense and fee claims and act as first point of contact for project consultants with respect to administrative and financial issues


• Serve as an active member of the policy team by participating in team meetings, providing input to strategy and plan development, contributing to building the learning community, and supporting the team and contributing to team activities as additional needs arise.

• Keep colleagues appraised of developments in own area as appropriate

• Contribute to staff meetings, and other internal meetings with appropriate content, views and suggestions

• Fulfil requirements of internal staff management processes including performance reviews, supervisory meetings, etc

• Carry out additional responsibilities within scope of role as assigned by line manager

• Commit to continuously increase own knowledge and understanding of ISEAL’s work and that of its members, and of the wider context of voluntary standards and sustainability issues

Essential Attributes/Skills/Knowledge

• Postgraduate degree in any relevant subject or an equivalent combination of relevant experience and/or education and training

• Good level of work experience in project administration, including developing tracking and administrative systems (record keeping, budget tracking, timeline management)

• Experience of working in a sustainability related setting

• Solid understanding of sustainability issues and, in particular, standards systems (knowledge of one or more of ISEAL’s members would be an advantage)

• Experience in organising meetings and events, logistics and/or project coordination

• Excellent written and spoken English, including the ability to write clear and engaging reports

• Proven research and analytical skills

• Self-motivated and ability to work independently as well as being part of a team

• Highly organised, detail oriented, and able to work to deadlines

• Confident and cooperative and able to thrive in a dynamic work environment

• Good IT skills, in particular MS Office, databases and virtual meeting tools (eg Skype, gotomeeting)

• Flexibility to allow for some travel (20%), some variable working hours, and some modifications of tasks and responsibilities as team and project needs change

Additionally desirable:

• Comfortable in a working environment in which job responsibilities evolve as project and team needs change

• Presenting skills and confidence to deliver content at workshops or events

• Knowledge of a second language (in particular Portuguese or Mandarin)

Status: Candidates must be eligible to work in the UK

Salary band: £24,000 – 28,000, depending on experience

Location: London, UK

Application deadline: 4 August 2015, noon (GMT)

Read more and apply here.

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